Retrospection as a Business Strategy | Business of AV with Joe Way

What if one of the smartest business strategies is not looking ahead, but looking back? I'm always talking about making sure you don't let your past define your future, but there is value in evaluating how your past mistakes shaped you into the professional you are today. In this Business of AV article, I explore how retrospection can reveal the hidden lessons, turning past experience into a roadmap for better leadership and smarter decisions. Read More

Articles, Content

#InfoComm26

April 6, 2026

The Conversation You’ve Been Avoiding | Somehow I Manage

Self-advocacy is one of the most universally avoided professional skills. In this article, Britt Yenser gives advice for taking on self-advocacy with strategy and confidence. The thing you want could be one conversation away! Read More

Articles, Content

April 3, 2026

My Take: Extron Spring Education Summit 2026 Part 2

In Part Two of this two‑part series, Chris reflects on the second day of this spring’s Extron Education Summit. Sessions focused on testing, sustainability, security, and real‑world campus case studies, with an emphasis on long‑term reliability and support. Read More

Articles, Content

April 2, 2026

My Take: Extron Spring Education Summit 2026 Part 1

In Part One of this two‑part series, Chris reflects on his experience at this spring’s Extron Education Summit. With sessions ranging from networking to speaker design, Day 1 offered a lot of practical, actionable information. Read More

Articles, Content

April 1, 2026

69: It’s Functioning, But Not Fully Functional | AV SuperFriends

Recorded March 13, 2026 This episode of On Topic tackles “Spring cleaning” by focusing less on tidy closets and more on the grime higher ed AV teams create for themselves. The panel trades stories about delayed refreshes, inherited programming messes, legacy systems that refuse to die, rushed project deadlines, and the temporary fixes that somehow... Read More

Content, Media

April 1, 2026

Spotlight on Neesha Sookoo | Tech Manager Spotlight

In this month’s Tech Manager Spotlight, we feature Neesha Sookoo, a Multimedia and Audio‑Visual Technician II at The University of Trinidad and Tobago. Neesha shares her path from IT into higher‑ed AV, her work supporting teaching and learning across multiple campuses, and how logistics, documentation, and collaboration shape her day‑to‑day role. Her story highlights the value of adaptability, continuous learning, and people‑centered technical support in higher education. Read More

Content, Features

April 1, 2026

134: They Don’t Sit in the Classroom Like I Do with Mike McHugh | The AV/IT Amplifier Podcast

In Part 2 of Ryan Gray’s conversation with Mike McHugh from Goshen University, the discussion moves from technology choices into the deeper realities behind them: trust, institutional culture, long term decision making, and the difference between what a room is designed to do and how it actually gets used. Mike also reflects on staying current in a changing AV landscape, teaching first year students about career and calling, and how stepping into the classroom has changed the way he approaches his work. The episode lands in a thoughtful place, with a look at experiential learning, service, and Mike’s upcoming May course in Maui supporting long term recovery work after the Lahaina fires. Read More

Content, Media

March 31, 2026

Agentic Browsers Are the New Academic Integrity Arms Race | AI Insights with Andy

Agentic browsers promise to save time by acting on our behalf, but that shift from assisting to executing comes with real consequences for learning. This article looks at how “AI that clicks for you” changes visibility, effort, and responsibility in higher education, and why institutions need to respond thoughtfully. Read More

Articles, Content

agentic browsers, AI, AI browsers, arms race, cybersecurity, highereducation

March 30, 2026

InfoComm 2026 Coverage

Your home for Higher Ed AV Media’s InfoComm 2026 coverage, bringing together the stories, conversations, tours, interviews, podcasts, and highlights that matter most to the higher education AV community. Follow along as we spotlight the people, partners, technology, and ideas shaping the show floor through a higher ed lens. Check back throughout the event for new content, fresh takeaways, and ongoing coverage from Higher Ed AV and the HETMA community. Read More

Content, Features

March 30, 2026

My Take: Why Professional Organizations Matter More for Small Higher Ed Institutions

Smaller colleges and universities make up the majority of higher education institutions in the United States, yet their voices are often underrepresented in technology decisions and industry conversations. This piece argues that professional organizations like HETMA help level the playing field by giving smaller institutions access to peer networks, advisory conversations, and trusted frameworks for evaluating solutions. It also makes the case that when smaller schools are included, the future of higher education technology becomes more practical, more representative, and more responsive to the realities of the institutions doing the most with the least. Read More

Articles, Content

March 27, 2026

HETMA Approved: SMART Earns Its First HETMA Approved Designations with MX Pro and QX Pro

SMART Technologies has earned its first HETMA Approved designations with the MX Pro and QX Pro interactive displays. Based on peer evaluations from higher education technology professionals, this article explores how each product performed in real campus environments and what that means for instructional, collaboration, and hybrid spaces. Read More

Content, News

March 27, 2026

Becoming a Qualified Buyer, and Why It Matters | Business of AV with Joe Way

What if the biggest difference between a wasted vendor meeting and a game-changing partnership has nothing to do with the product, and everything to do with whether the buyer is truly prepared? In today’s market, becoming a qualified buyer is not just a sales label. It is one of the most important ways customers and vendors can create better conversations, better alignment, and better outcomes. Read More

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