Technology on campuses is always evolving. The longer you’re around, the more change you see. No one knows that better than Willie Franklin, Senior Technology Specialist at Otterbein University in Westerville, OH. We discuss the changes throughout time, his current and previous roles, and campus projects including digital signage, active learning classrooms, servicing live events,... Read More
AV in higher ed is more than just making sure our classrooms are functional, there is a human factor as well. How should we communicate with our teams, run meetings, deal with generational differences, and even have the hard conversations of performance management and disciplinary actions? Kathy Dooley joins the show to discuss. Connect with... Read More
In what ways do the women in AV have to sacrifice their femininity in order to thrive or even just survive in the industry? Do women have to be “one of the boys”? Are there resources available to find other women with similar life situations in order to support one another. Kari Martinez explored these... Read More
Listen & Subscribe Happy New Year! Happy New Year The AV Life followers!! As we enter this new year of 2021 we start not by looking back but looking ahead. We are leaving the craziness of 2020 behind and moving forward with hope and optimism that by the end of this year we will have some... Read More
That’s a wrap! The inaugural HETMA Virtual Conference closed with a bang. This week we bring you the audio recording of the “Ask Us Anything” AV Happy Hour moderated by Gary Kayye of rAVe Pubs. Along with the HETMA Steering Committee, we explore all the hot topics that came up during the week’s sessions including... Read More
What is the State of Higher Ed? The 2019 Higher Education Technology Managers Alliance Virtual (HETMA) Conference is happening this week. Co-Founders Joe Way of USC and BC Hatchett from Vanderbilt deliver the opening keynote address to discuss where we are as an AV vertical, as well as give a preview of the sessions to... Read More
The most important thing we have in higher ed is our team. Hear James King, Audio Visual Speciality at Stockton University, discuss the importance of them investing in one another, even to the point where many of their current staff were former student workers. James started as an AV student worker at Stockton University, moved... Read More
The Senior Learning Environments Support Analysts at the University of Southern California, Jimmie Singleton and Anton Zeiher, discuss their respective roles in building the customer support department for USC’s classroom technologies. How does having an operations team and a customer experience team help ensure both the hardware and functionality compliment the user satisfaction and needs… Read More
We’ve been teasing this for months, but now it’s finally here! The HETMA Virtual Conference! On this episode, the Higher Education Technology Managers Alliance steering committee members discuss the upcoming virtual conference and think tank, happening December 9-11, 2019. As technology managers it is important that we have an open forum to discuss the issues,... Read More
What is it like to go through a re-org and into a digital transformation? Chi Hang Lo, AVIT Solutions Architect at the University of Southern California (and my secret weapon) joins the show to discuss the new ITS vision. We discuss USC’s AVoIP proof-of-concept currently underway and the pros and cons of the various current… Read More
This week we welcome Adam Harvey to the show. We discuss the recent summer upgrades at the University of Hertfordshire, including an enterprise digital signage integration. Last time Adam was on we discussed his team’s AV Awards win; this year they were finalists once again. Find out how they keep demonstrating quality customer service. Finally,... Read More
In August 2019 a good friend of the AV industry, Corey Moss, suffered a stroke. While he is on the road to recovery, we still miss his input to the AV industry. I felt that as I come back for Season 2 of the podcast, it would only be appropriate to dedicate the first episode… Read More
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