Spotlight on Erich Gercke | Tech Manager Spotlight

Erich Gercke, Multimedia Systems Specialist at the Peabody Institute of Johns Hopkins University, shares his path from film and television production to higher ed AV. In this Tech Manager Spotlight, he discusses supporting music instruction in historic spaces, making classroom systems easier for faculty to use, and learning through hands-on experience. Outside of work, he writes music and designs layered wooden jigsaw puzzles. Read More

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October 1, 2026

Spotlight on Cass Hall | Tech Manager Spotlight

In this month’s Tech Manager Spotlight, meet Cass Hall, Senior Director of Academic Technology at California State University, Chico, and President of the Educational Technology Collaborative. Cass shares her approach to empowering teams, fostering collaboration, and building shared knowledge across academic technology and the broader higher ed community. Read More

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September 8, 2026

Spotlight on Shaun Hayes | Tech Manager Spotlight

For this edition of Tech Manager Spotlight, we spoke with Shaun, senior AV administrator at Utah Tech University. With two decades of AV experience spanning live sound, corporate event technology, and higher ed, Shaun has built a career around preparation, people, and long-term planning. In our conversation, he shares lessons from leading large-scale classroom technology initiatives, the importance of documentation and preventive maintenance, and why giving teams the tools and support they need is just as important as the technology itself. Read More

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August 18, 2026

Spotlight on Lisle Waldron | Tech Manager Spotlight

Lisle Waldron's path into higher ed technology began with answering phones, carrying CRT televisions, and helping wherever he could. Today, he leads multimedia and audiovisual services at the University of Trinidad and Tobago while advocating for sustainability, succession planning, and stronger technology governance in higher education. In this Tech Manager Spotlight, Lisle shares lessons from his unconventional career journey, his leadership philosophy, and why higher ed technology managers deserve a seat at the table. Read More

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July 28, 2026

Spotlight on Dan Noullet | Tech Manager Spotlight

Dan Noullet has spent more than 25 years building and scaling audiovisual services in higher education, helping Carnegie Mellon University grow from a handful of supported spaces to a campus-wide AV ecosystem serving hundreds of environments. As Director of Digital Media Experiences and a 2026 Higher Ed AV Hall of Fame inductee, he focuses on standards-based design, sustainable service models, and developing teams that can deliver consistent support at scale. In this Tech Manager Spotlight, Dan reflects on his path from a Media Technology Specialist who knew more about car stereos than classrooms to a leader focused on mentorship, collaboration, and creating long-term value for both institutions and the people they serve. Read More

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June 1, 2026

Spotlight on Matthew Franklin | Tech Manager Spotlight

Matthew Franklin, Media Systems Engineer at California State University, Chico, is focused on solving everyday AV challenges with practical, software-driven solutions. From open-source tools that stabilize Windows audio and display settings to systems that improve how teams communicate with instructors, his work is rooted in making classroom technology more reliable and easier to support. Recently elected as HETMA’s new Advisory Chair, Matthew brings that same mindset of collaboration, automation, and shared problem-solving to the broader higher ed AV community. Read More

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May 1, 2026

Spotlight on John Pfeffer | Tech Manager Spotlight

In this Tech Manager Spotlight, John Pfeffer, principal technology architect for IT Customer Service at the University at Buffalo, shares how he balances innovation with standards, supportability, and long‑term sustainability. From shaping next‑generation learning spaces to defining what good leadership looks like in higher‑ed AV, Pfeffer reflects on the planning, collaboration, and decision‑making that happen long before any technology is installed. Read More

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April 1, 2026

Spotlight on Neesha Sookoo | Tech Manager Spotlight

In this month’s Tech Manager Spotlight, we feature Neesha Sookoo, a Multimedia and Audio‑Visual Technician II at The University of Trinidad and Tobago. Neesha shares her path from IT into higher‑ed AV, her work supporting teaching and learning across multiple campuses, and how logistics, documentation, and collaboration shape her day‑to‑day role. Her story highlights the value of adaptability, continuous learning, and people‑centered technical support in higher education. Read More

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March 1, 2026

Spotlight on Ryan Corcoran | Tech Manager Spotlight

Ryan Corcoran, Director of Audiovisual Engineering at Wichita State University, shares his path from music education to higher ed AV, along with how his team approaches system design, standardization, and large‑scale campus projects. In this Tech Manager Spotlight, Ryan talks about managing expectations, supporting modern learning environments, and what it takes to keep AV reliable at scale. Read More

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February 1, 2026

Spotlight on Brittney Grant | Tech Manager Spotlight

Meet Brittney Grant, AV Specialist at Aims Community College and HETMA Approved Program Chair. From theatre tech to higher‑ed AV leadership, Brittney’s journey is powered by curiosity, community, and a passion for the small moments that make big impacts. Check out her Tech Manager Spotlight! Read More

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Tech Manager Spotlight - January 2026 -Tom Segers - Thomas More

January 1, 2026

Spotlight on Tom Segers | Tech Manager Spotlight

Discover how Tom Segers is redefining AV program management at Thomas More University of Applied Sciences. This spotlight explores Tom’s innovative leadership, commitment to open standards, and the collaborative approach that’s driving modern learning environments in higher education. Get inspired by practical solutions and forward-thinking strategies that empower both faculty and students! Read More

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Tech Manager Spotlight Michael Gunderson December 2025

December 1, 2025

Spotlight on Michael Gunderson | Tech Manager Spotlight

From "recovering" wedding videographer to Higher Ed tech leader: Michael Gunderson manages over 50 classrooms and a conference space with up to 300 seats as the sole AV professional at Highland Community College. Discover how he balances technical upgrades with furniture purchasing—and why he believes laughter is the ultimate collaboration tool. Read More

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