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The holiday wish list came early for Sean Kalaras, Senior Client Technology Analyst, and Jared Mukai, Manager of AV Technologies & Special Projects, at Pepperdine University, as they upgraded 166…
Congratulations to the USC Learning Environments team for winning the 2020 #AVAwards for End-User Service Team of the Year, presented by AV Magazine! I welcome boots-on-the-ground Support Analysts, Adaline Tatum,…
Programming or configuration? Which one is best for higher ed? Steve Greenblatt, President of Control Concepts and host of the podcast, "A State of Control" discusses the advantages and disadvantages of…
There is no denying that the pandemic has caused us to shift how we work, how we plan, and how we serve our customers. Greg Carstens, Senior Audio Visual Design…
What is it like to move from the events side of higher ed AV to the classroom support side? I welcome Craig Shibley, MBA, CTS, back to the show to…
Measure Twice, Cut Once... Twice?
Joe Way, PhD, CTS
There's an old construction worker saying…
Processing to Understand
James King
There are many lessons that we learn throughout our lives. One of the most important ones I…
Lessons Learned from a Small AV World Steve Gibbs Jr
Ask questions Simply asking people about your project and how things will be accomplished is the key to…